Frequently Asked Questions

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Will my level of client money protection change?

Importantly, as a Wholesale client, we will continue to segregate your money and assets in the same way as before in accordance with the client money provisions of the Corporations Act 2001 (Cth).

For Wholesale clients, your client money will be dealt with in accordance with the ASIC Client Money Reporting Rules 2017.

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What if I don't already have a Markets.com trading account?

Before you can get verified for a Wholesale account, you will need to first create a Markets.com account and then apply for a Wholesale account.

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What protections do Wholesale clients forego?

As a Wholesale Client you will be giving up some of the protections that are afforded to Retail Clients. Such protections include:

  • The protections available under ASIC’s product intervention measures for CFDs, including leverage restrictions
  • You will not be given a Product Disclosure Statement (PDS) or Financial Services Guide (FSG)
  • The applicable Future of Financial Advice (FoFa) requirements relating to conflicted remuneration do not apply
  • Our external dispute resolution scheme, the Australian Financial Complaints Authority, has discretion to exclude complaints from wholesale clients
  • Please also consider our Wholesale Disclosure Notice

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What’s the difference between a Markets.com trading account and a Markets.com Wholesale account?

With a Markets.com retail trading account, you’ll need to hold more margin to cover your positions than a Markets.com Wholesale account would. There are several other key differences which are outlined in the table above, including the different margin rates.

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What if I’m not eligible for a Wholesale Account?

If you’re not eligible, that’s not a problem – you can trade as a retail client with us. You’ll have access to the same powerful platforms and the great customer service we offer our retail clients.

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CySEC (EU)

  • Client’s funds are kept in segregated bank accounts
  • FSCS Investor Compensation up to EUR20,000
  • Negative Balance Protection
  • 1,000,000 insurance cover** 

Products

  • CFD
  • Share Dealing
  • Strategy Builder

Markets.com, operated by Safecap Investments Limited (“Safecap”) Regulated by CySEC under licence no. 092/08 and FSCA under licence no. 43906.

FSC (GLOBAL)

  • Clients’ funds kept in segregated bank accounts
  • Electronic Verification
  • Negative Balance Protection
  • $1,000,000 insurance cover** 

Products

  • CFD
  • Strategy Builder

Markets.com, operated by Finalto (BVI) Ltd Regulated by the BVI Financial Services Commission (‘FSC’) under licence no. SIBA/L/14/1067.

FCA (UK)

  • Client’s funds are kept in segregated bank accounts
  • FSCS Investor Compensation up to GBP85,000
    *depending on criteria and eligibility
  • £1,000,000 insurance cover** 
  • Negative Balance Protection

Products

  • CFD
  • Spread Bets
  • Strategy Builder

Markets.com operated by Finalto Trading Ltd. Regulated by the Financial Conduct Authority (“FCA”) under licence number 607305.

ASIC (AU)

  • Clients’ funds kept in segregated bank accounts
  • Electronic Verification
  • Negative Balance Protection
  • $1,000,000 insurance cover** 

Products

  • CFD

Markets.com, operated by Finalto (Australia) Pty Ltd Holds Australian Financial Services Licence no. 424008 and is regulated in the provision of financial services by the Australian Securities and Investments Commission (“ASIC”).

Selecting one of these regulators will display the corresponding information across the entire website. If you would like to display information for a different regulator, please select it. For more information click here.

**Terms & conditions apply. Click here to read full policy.

Marketsi
An individual approach to investing.

Whether you’re investing for the long-term, medium-term or even short-term, Marketsi puts you in control. You can take a traditional approach or be creative with our innovative Investment Strategy Builder tool, our industry-leading platform and personalised, VIP service will help you make the most of the global markets without the need for intermediaries.

Share Dealing in the Markets Group is only offered by Safecap Investments Limited regulated by CySEC under license number 092/08. We are now re-directing you to Safecap’s website.

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