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Help Centre

Step-by-step guides and quick solutions for common challenges to enhance and empower your CFD trading journey.

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Account registration & verification

Find help on account creation, and learn how to easily verify your account for a secure and smooth trading experience.

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Deposit and withdrawal

Explore various payment methods and get clear guidelines on how to seamlessly deposit and withdraw funds from your account

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Getting started with markets.com

Begin your trading journey with our step-by-step guide, designed like a personal tutor, guiding you from account opening to starting your trades.

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Our trading platforms

We offer a variety of trading platforms including Web trader, App, MT4, and MT5. With options tailored to varied preferences, explore all four to find the perfect fit for your trading style.

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Start trading with markets.com

Learn about our trading features, including instruments, indicators, and layouts, to confidently begin your trading journey on our platform

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Any questions?
Let’s see if we can answer them.

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Are my funds at risk in case of Insolvency/Bankruptcy?

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All client funds are held in segregated bank accounts, to ensure maximum funds protection. For more information, please check our Regulation & Legal pack located at the footer of our page.

Is my personal data safe with you?

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The protection and safeguarding of our clients personal and financial information is of utmost importance to us, therefore we take the highest of measurements when it comes to the security of our system. You may refer to our Privacy Policy statement for more information regarding your data held with us.

What are the official email domains of Markets.com?m

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The official email domains used for our communication are:

@markets.com
@marketsmail.com

We recommend that you do not engage or respond to any communication that is not from the official email domains mentioned above.

Is markets.com a scam?

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markets.com is a global company with more than 5m registered accounts which is regulated in Europe, UK, BVI, Australia and South Africa. Unfortunately, there are certain websites and fraudsters who wish to take advantage of our brand name and seek to impersonate us. 
Please refer to our Safety Online / Stay Protected Online Page for more information.

Who are we and are we regulated?

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Markets.com is operated by Finalto (Australia) Pty Ltd which is an Australian based company (ACN 158 641 064) regulated by the Australian Securities and Investments Commission (“ASIC”) under license no.424008.

Markets.com is a global brand and trade mark used by Finalto (Australia) Pty Limited and owned by Finalto (IOM) Limited.

Finalto (Australia) Pty Limited has the sole and exclusive use of the domain Markets.com worldwide.

What can I trade with you?

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markets.com offers a wide range of instruments. You can trade CFDs on our multi-asset platform, giving you unparalleled control over the way you trade.

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