As a global regulated investment firm we take all complaints very seriously. In line with the regulation we have established a Clients Complaints Handling Policy of which this form is a mandatory ingredient. Upon receipt of this complaint form duly completed, a thorough investigation of the expressed claim(s) will be conducted with full priority. A Full and Final Response is to be provided within forty-five (45) days from the date of complaint’s submission.
If you have any questions or concerns, please feel free to contact our Customer Support Department at email@example.com.